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There are two bad habits I observe as a communicators coach everywhere I go: use of filler words and “UpSpeak”. What are filler words? Examples include: um, ahh, like, so, you know, okay, sure, and uhh. Filler words are your brain’s way of filling space while you try to find the word you want to say. The trouble is, when you use filler words, you sound like you don’t know what you are talking about. UpSpeak is when you pitch your voice up at the end of a sentence and you sound like you are asking a question instead of making a statement. The result? Filler words and UpSpeak undermine your credibility and hurt you as a communicator. The good news is, I know how to fix these bad habits quickly. All you have to do is press that download button. For a free tip sheet on Filler Words & UpSpeak, just click here. #publicspeaking #confidence #coaching